CRM features for sales teams

Atut CRM covers the whole sales process: from the first contact, through the offer and negotiation, to the results report. Here is everything that is in the system.

Sales pipeline

Sales pipeline: a stage board for every deal

A sales pipeline is a view of all open deals grouped by stage. Atut CRM shows it as a board where you move cards between columns.

  • You set the stages and their probabilities yourself in Settings, just like the deal sources
  • A deal card shows the company, value, due date, owner and next step
  • An overdue step is marked “overdue”
  • Close as won or lost, with a reason that feeds the reports
  • Pipeline value and a forecast weighted by stage probability
  • On a computer you drag cards, on a phone you use the “Move to stage” button, and from the keyboard you use Tab and the arrow keys
The pipeline board in Atut CRM: four stages with deal cards, value and owner

Customer database

Customer database: companies and contacts with the full history

The customer database in Atut CRM consists of companies and contact people. Every record has a timeline, deals, tasks and files.

  • Company: industry, city, address, tax ID, website, phone, email, tags, source and owner
  • Contact: job title, details and the link to the company
  • A timeline with notes, calls, meetings, emails and tasks
  • Marketing consents with the date and source of the consent
  • Attachments: PDF, images, Office documents, TXT and CSV (up to 10 MB)
  • A Ctrl+K search across companies, contacts and deals, and a “Call” button on the company
A company record in Atut CRM: timeline with calls and notes, company data, contacts, deals and files

Tasks and the “Today” dashboard

Tasks, reminders and the “Today” dashboard

Tasks in Atut CRM have a due date and are linked to a company, contact or deal. The “Today” dashboard gathers what needs attention.

  • Tasks due today and overdue on one screen
  • Task reminders and notifications (the bell)
  • Deals without a planned next step suggested on the dashboard
  • Quick task entry in a single field
  • A summary: open deals, wins this month, your tasks
The “Today” dashboard in Atut CRM: deal summary, tasks due today and overdue, recent activity

Sales reports

Sales reports and forecast

The reports show how much you sell, how effective the team is and how much you can close in the near future.

  • Won, lost, win rate and the average value of a won deal
  • Open pipeline and a forecast weighted by stage probability
  • Funnel by stage and reasons for lost deals
  • A chart of wins and losses over the last 12 months
  • Team results by deal owner
  • Choose the period: 30 days, 90 days, a year or all time
Reports in Atut CRM: win rate, funnel by stage, lost reasons, monthly chart and team results

Team and permissions

Team and permissions set separately for each person

Atut CRM has no rigid roles. You turn on specific permissions for each person, and the ready-made profiles are only a shortcut.

  • Separate switches: add and edit, delete, reports, import, export, team, settings and the event log
  • Record scope: everything or only their own
  • Ready profiles: team administrator, manager, salesperson, salesperson with own records only, view only
  • An optional team role such as “Sales manager”, independent from permissions
  • A seat limit matching the licence, and protection against removing the last person who manages the team
  • Email invitations for own organisations and adding Connect accounts
The team list in Atut CRM with roles, permission profiles and access status

On your phone

CRM on Android and iPhone

Atut CRM works on Android phones and iPhones. The phone layout is separate: you open the system in the browser or add an icon to your home screen.

  • Bottom navigation, menus and dialogs as bottom sheets, lists as labelled cards
  • The phone number as a “call” link, 16 px fields and large touch targets
  • A pipeline you swipe through, with a button to move a deal
  • Pull down to refresh a list
  • A home-screen icon (Android, iPhone) and its own window without the browser bar
  • Offline you see a “No connection” screen; customer data is not stored in the browser cache
The “Today” dashboard in Atut CRM on a phone
The deal pipeline in Atut CRM on a phone

Screenshots come from a demo environment with sample data. The application interface is currently in Polish.

More capabilities

Import, search, sign in and protect passwords

Smaller features that save the most time day to day.

CSV import and export

Load companies and contacts from a CSV file with a preview before saving. Export your data to CSV, with protection against formula injection into the spreadsheet. Export is available to people with the permission.

Sign in with Connect or a QR code

Sign in with email and password or with a Partnerit Connect account (SSO). “Remember me” works for up to 30 days on at most five devices, and Connect accounts on a computer confirm a resumed session with a QR code from the phone.

Team password vault (optional)

A plug-in for organisations where the system administrator enables it: an encrypted password vault with roles, a personal PIN, IP address control and an access log.

Comparison

Atut CRM or a spreadsheet?

A spreadsheet is enough at the start. Once more people work in sales, it lacks customer history, reminders and access control.

NeedSpreadsheetAtut CRM
Customer contact historyComments and separate tabsA timeline on every company and contact
Next step and remindersManual columns and coloursStep due date, tasks, notifications and the “Today” dashboard
Pipeline and forecastYour own formulas and pivot tablesA stage board and a weighted forecast in reports
TeamworkA shared file, no access scopesPer-person permissions and an “own records only” scope
PhoneAn awkward spreadsheet on a small screenA dedicated layout for Android and iPhone, with a home-screen icon
Consents and personal dataConsents and deletions handled by handConsents with date and source, anonymisation, personal data export
Change trailFile version historyAn event log: who changed what and when

Get your sales organised before your competitors do

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